At MyLap India, we genuinely care about your satisfaction. We believe that every customer deserves a seamless and worry-free experience when purchasing from us. We understand that occasionally, a product may not meet your expectations, and when that happens, we are committed to making things right swiftly and fairly. Your trust matters to us, and our Return and Refund Policy is designed with your convenience and peace of mind as top priorities.

 

1. Hassle-Free 10-Day Refund Policy

We want you to shop with confidence. If for any reason you’re not completely satisfied with your purchase, you can request a return and refund within 10 days from the date of delivery—no questions asked. After this period, returns and refunds will not be accepted. We simply ask that:

  • The product is in its original, unused condition with all accessories and packaging intact.

  • You provide proof of purchase (order confirmation or invoice).

2. 1-Year Peace-of-Mind Replacement Warranty on Laptop Batteries

We stand by the quality of our batteries and offer a 1-year replacement warranty. If your battery isn’t performing as expected, we’re here to help.

  • If you notify us within 2 months of purchase, we’ll arrange free pickup and delivery of the replacement item at your convenience.

  • If the issue arises after 2 months, you’ll need to send the product to us. We’ll still cover the cost of delivering the replacement battery to you.

  • We ensure replacements are processed swiftly once the defective battery is received.

3. Free Delivery, Always - A Commitment to Convenience

  • At MyLap India, we believe convenience should never come at a cost. That’s why all MyLap products are delivered free of charge across India, ensuring a seamless shopping experience. You can shop with confidence knowing your product will reach you safely and on time. We use trusted delivery partners to ensure prompt, reliable, and trackable shipping.

4. Easy Exchanges for Incorrect Orders - Hassle-Free Corrections

We understand mistakes can happen. If you ordered the wrong battery model or part number, we make the exchange process simple and straightforward. Here’s how it works:

  • Initiate a return and specify the correct model or part number.

  • Place a new order, and we’ll ensure the correct product is sent to you promptly.

  • We’ll work with you to make sure your laptop gets the right battery as quickly as possible.

5. Fair and Transparent Technical Diagnosis - Your Peace of Mind Matters

We want you to feel confident that any returns or replacements are handled fairly. All returned or replaced batteries undergo a technical diagnosis by our skilled technicians. This process ensures:

  • Accurate identification of any defects or issues.

  • Assurance that refunds or replacements are only denied if misuse or physical damage is identified.

  • Fast and transparent resolution so you can get back to using your device worry-free.

6. We’re Here to Help - Your Satisfaction is Our Priority

Got questions or need assistance? Our dedicated support team is ready to help you every step of the way:

At MyLap India, we’re committed to ensuring a seamless experience—putting your needs first and delivering genuine support whenever you need it. Thank you for trusting us with your laptop battery needs!